Our cancellation policy for any purchases from the Quantum Trading software site is very simple and clear.
Refund policy for tangible goods such as software products
All our software is covered by a 7 day money back guarantee.
This is a ‘no questions asked’ refund policy. All you need to do is to advise us in writing during the 7 day period that you would like a refund, and we will then return your money the same day. We offer this to all our customers as we do understand trading styles and approaches differ from one trader to another.
At the same time any indicators will be deactivated on our servers so they will no longer be available for you to use.
Requests for refunds should be sent to firstname.lastname@example.org and titled: ‘Software refund request’ which will then ensure our accounts team action this immediately for you.